Call for Application: Helpdesk/ICT Officers at Iconic Open University in Gusau, Birnin Kebbi, Gombe, Damaturu Iconic Open University is seeking enthusiastic, qualified, and dedicated individuals to join our team as Helpdesk Officers/ICT Officers. These positions are available at our campuses in Gusau (Zamfara), Birnin Kebbi (Kebbi), Gombe (Gombe), and Damaturu (Yobe). If you are passionate about providing top-notch support services to students and have a strong aptitude for technology, we want to hear from you! AVAILABLE POSITIONS:– Helpdesk Officer/ICT Officer QUALIFICATIONS AND REQUIREMENTS– Educational Qualification: Minimum of ND, NCE, HND, or Bachelor’s Degree from an accredited institution.– Age Requirement: Candidates must not be more than 30 years of age.– Residency: Candidates must be residents of the specific city they are applying for (Gusau, Birnin Kebbi, Gombe, or Damaturu). Alternatively, they must be willing to relocate.– Technical Skills: Strong computer/ICT skills and experience with troubleshooting hardware/software are required. In addition, candidates must have knowledge of networking basics.– Soft Skills: Excellent communication and interpersonal skills are needed. In addition, a strong customer service orientation is required. RESPONSIBILITIES– Serve as the first point of contact for students and staff seeking technical or administrative assistance.– Provide support in person, over the phone, or via remote access.– Troubleshoot and resolve basic to intermediate hardware, software, and network issues.– Maintain and manage ICT asset inventory at the campus level.– Support the setup and operation of digital learning tools and classroom technology. METHOD OF APPLICATIONInterested and qualified candidates should upload their updated Curriculum Vitae. They should also include a Cover Letter indicating their preferred campus (Gusau, Birnin Kebbi, Gombe, or Damaturu). They must do this via this university careers portal. Note: Only shortlisted candidates will be contacted. APPLY HERE