Care Cuddle is a UK-based health and social care consultancy with over 20 years of combined experience supporting regulated care providers. The organisation works with a wide range of services including domiciliary care agencies, care homes, supported living arrangements, and local authority services. Its core focus is helping providers maintain compliance with regulatory standards set by bodies such as the Care Quality Commission (CQC) and Ofsted, while ensuring smooth operational delivery behind the scenes. The company positions itself as a full-service partner for care providers, offering both strategic and hands-on operational support. Its services include: CQC Registration support Tender writing and bid development CQC mock inspections Remote operational and compliance support Ongoing quality assurance and system management Care Cuddle is structured around a remote-first model, enabling it to support clients across the UK efficiently. The organisation is currently expanding and recruiting individuals who are passionate about improving standards in health and social care. Career Opportunity: Administrator Role Care Cuddle is seeking a detail-oriented and motivated Administrator to join its remote team. This entry-level position plays a key role in supporting care providers with essential administrative, compliance, and operational tasks. The Administrator role forms the foundation of a structured career progression pathway, designed to develop professionals from administrative support into senior consultancy positions. Career progression follows four stages: Administrator Senior Administrator Compliance Consultant Senior Compliance Consultant As individuals gain experience and sector knowledge, their responsibilities evolve from task-based administrative work into advisory and client-facing compliance consultancy. Working hours are typically 9:00am to 6:00pm, five days per week. Due to the nature of the care sector, working days may fall between Monday and Sunday depending on client requirements. Key Responsibilities The Administrator is responsible for delivering high-quality remote support across multiple operational areas within care provider services. Quality assurance and compliance The role involves maintaining high standards of documentation and regulatory readiness, including: Reviewing daily care notes for accuracy, completeness, and quality Checking MAR charts and digital medication records for errors or omissions Supporting internal audits and CQC inspections by preparing documentation such as policies, care records, and training files Communication and call handling Responding to incoming calls from service users professionally and promptly Escalating concerns where necessary and accurately recording outcomes Recruitment, onboarding, and HR administration Advertising vacancies and managing applicant responses Supporting interview scheduling and preparation materials Maintaining staff records, including contracts, DBS checks, ID, and training documentation Assisting with onboarding and induction processes for new staff Staff development and compliance tracking Monitoring training compliance and allocating refresher courses Assigning mandatory training such as Safeguarding and Mental Capacity Act (MCA) modules Tracking supervisions, appraisals, and performance reviews Recording spot checks and ensuring policy acknowledgment is documented Incident management and operational safety Logging incidents accurately and ensuring proper documentation for investigation Monitoring PPE stock levels on a weekly basis Supporting updates to risk registers and business continuity plans General administration Coordinating meetings and producing accurate minutes Collecting feedback from staff and service users Supporting continuous improvement initiatives across client services Working Standards and Expectations Care Cuddle maintains high professional standards across all remote team members. Communication standards WhatsApp messages must be acknowledged within 5 minutes during working hours Emails must be responded to within 20 minutes Staff are expected to escalate issues early, including workload concerns or technical difficulties Absences due to illness or emergencies must be reported promptly One month’s notice is required for planned leave Professional conduct Punctual attendance at all meetings and work commitments Maintenance of a quiet, distraction-free working environment Attention to detail All work must be thoroughly checked for spelling, grammar, and formatting accuracy before submission Continuous learning Completion of all mandatory training is required Annual refreshers must be undertaken Staff are expected to develop a strong understanding of UK care sector regulations and terminology Person Specification Care Cuddle seeks candidates who demonstrate both technical capability and adaptability. Essential requirements Strong analytical and problem-solving skills Excellent written and verbal communication Ability to work independently and collaboratively in a remote environment Flexibility to adapt to changing client needs Proficiency in Google Workspace tools Preferred experience Previous experience in health and social care Background in compliance, consultancy, or regulated care services Application Process To ensure fairness and reduce unconscious bias, Care Cuddle uses a structured recruitment process. All applicants are required to complete an initial assessment lasting approximately 30–40 minutes. Successful candidates are then invited to interview. This approach ensures that selection is based on ability, attention to detail, and suitability for the role rather than subjective factors. Client Feedback and Reputation Care Cuddle has received positive feedback from clients across the health and social care sector, highlighting its professionalism, organisation, and practical support. Feedback themes include: Strong administrative and HR support systems Reliable assistance with staff and service user documentation Effective facilitation of weekly and monthly operational meetings Clear and knowledgeable consultancy advice for new providers High levels of responsiveness and client satisfaction Clients often note that Care Cuddle’s support helps streamline compliance processes and improve operational efficiency within their organisations. Consultation Services In addition to recruitment, Care Cuddle offers specialist consultancy sessions for individuals and organisations within the care sector. These sessions provide expert guidance on business setup, compliance frameworks, and operational improvement strategies. Consultation fee: £89 per hour Delivered by experienced care sector specialists Focused on practical, actionable advice tailored to client needs VISIT OFFICIAL WEBSITE TO APPLY For more opportunities such as these please follow us on Facebook, Instagram, WhatsApp, Twitter, LinkedIn and WPChannel Disclaimer: Global South Opportunities (GSO) is not the organization offering this opportunity. For any inquiries, please contact the official organization directly. Please do not send your applications & CVs to GSO, as we are unable to process them. Due to the high volume of emails, we receive daily, we may not be able to respond to all inquiries. Thank you for your understanding.