The Lead Care Navigator plays a vital role in advancing birth equity and improving maternal health outcomes for pregnant and postpartum Medi-Cal members experiencing complex health-related social needs. This position delivers comprehensive, whole-person care management through in-person, home-based, and telehealth services across San Diego County. Working under the direction of the Enhanced Care Management (ECM) Program Manager, the Lead Care Navigator provides culturally responsive, client-centered support throughout pregnancy and the postpartum period. This program is intentionally focused on reducing disparities impacting: Black and Black immigrant communities (including Somali and Haitian populations) American Indian and Alaska Native communities Pacific Islander communities The role emphasizes empowerment, advocacy, and coordinated access to perinatal, social, and behavioral health services. Work Location and Schedule Based in San Diego, California Hybrid work schedule: Minimum of two days per week in-office Remaining days worked remotely from an approved private workspace Occasional evening hours and one Saturday per month required Overtime may be required during peak periods Reliable transportation required for travel throughout San Diego County Key Responsibilities Outreach, Enrollment, and Community Engagement Conduct outreach to identify and enroll eligible pregnant individuals and families into the Birth Equity program Educate participants on available health services, benefits, and resources Build trust-based relationships to increase program engagement and retention Represent the program in collaborative meetings with community partners and service providers Coordinate with other local programs to improve countywide health outcomes Increase program visibility through: Community events Storytelling and photography Social media and communications activities Whole-Person Care Management Verify eligibility for Birth Equity services under the CalAIM Medi-Cal program Conduct in-person, home-based, and telehealth visits to ensure comprehensive support Complete holistic assessments to identify strengths, risks, and unmet needs Provide education and emotional support related to: Healthy pregnancies Childbirth preparation Breastfeeding and lactation Postpartum care and recovery Develop and maintain individualized, person-centered Care Management Plans, including: Health screenings and risk assessments Ongoing plan updates using standardized templates Supervisor review and approval Support long-term client engagement through case management activities that: Encourage healthy lifestyle choices Strengthen self-advocacy and health monitoring skills Connect clients to group activities and community-based services Identify needs for additional medical, mental health, social, or economic services Coordinate referrals and follow up to ensure timely access to quality perinatal care Maintain a consistently empathetic, respectful, and professional approach with all clients Data Collection, Compliance, and Evaluation Collect and document data related to participant strengths, needs, services, and outcomes Enter case notes and updates into the case management database in a timely manner Conduct monthly data cleaning in collaboration with the Project Manager Ensure accuracy, completeness, and consistency of all records Maintain strict HIPAA compliance for all client and program data Support evaluation efforts by tracking participant progress toward program goals Additional Duties and Professional Development Support community events, health education sessions, and group activities Participate in agency-wide, project-specific, and partner-led initiatives Engage in ongoing training and professional development Pursue supported certifications in areas such as: Childbirth education Lactation education Trauma-informed care Promote a culture of excellence, inclusion, learning, diversity, and innovation Perform additional duties as assigned by the Project Manager Qualifications and Experience Undergraduate degree in health, psychology, child development, social work, or a related field Minimum of two years of relevant professional experience Experience in one or more of the following: Case management or patient navigation Community Health Worker roles Childbirth education, doula work, or lactation support Familiarity with public benefits eligibility, including: Medi-Cal WIC CalFresh Experience working in San Diego County community-based settings Demonstrated cultural humility and lived or professional experience aligned with populations served Strong communication, organizational, and data management skills Proficiency in Microsoft Word and Excel Comfort using virtual platforms such as Zoom and MS Teams Fluency in English required; additional languages are a plus Access to a quiet, private remote workspace Willingness to travel occasionally within California and the United States Strong alignment with the mission and values of Global Communities Compensation Annual salary range: $46,400 – $58,000, based on experience VISIT OFFICIAL WEBSITE TO APPLY For more opportunities such as these please follow us on Facebook, Instagram , WhatsApp, Twitter, LinkedIn and Telegram Disclaimer: Global South Opportunities GSO) is not the hiring organization. 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