Location: Damaturu, Yobe State, NigeriaOrganization: International Committee of the Red Cross (ICRC)Contract Type: Fixed-term, 1 year (renewable)Closing Date: 6 November 2025 About the International Committee of the Red Cross The International Committee of the Red Cross (ICRC) is an independent, neutral, and impartial humanitarian organization committed to protecting and assisting people affected by armed conflict and situations of violence. Operating under the mandate of the Geneva Conventions of 1949, the ICRC responds to emergencies worldwide while promoting respect for international humanitarian law. Working in close coordination with National Red Cross and Red Crescent Societies, as well as the International Federation, the ICRC ensures a rapid, coordinated, and effective humanitarian response. Its mission is grounded in humanity, neutrality, impartiality, and independence — principles that guide its work in some of the world’s most challenging environments. Purpose of the Role Under the supervision of the Head of Sub-Delegation, the Assistant and Information Management (IM) Officer will provide comprehensive administrative and information management support in Damaturu. The role is pivotal in ensuring efficient documentation, information flow, and technical coordination across departments. The Officer will also act as a focal point for written protocols, correspondence, and standard tools within the sub-delegation. This position combines administrative precision with technical capability, contributing to the ICRC’s commitment to excellence in data and information management. Key Responsibilities Contribute actively to the planning, coordination, and execution of projects related to information management (IM). Support the deployment of new IM tools and systems, organize training sessions, prepare learning materials, and assist in the dissemination of information. Manage the receipt, organization, and sharing of both electronic and physical documents, ensuring timely access for relevant staff members. Establish and oversee procedures governing information transfer between sub-delegations and offices, including the preparation and monitoring of bordereaux. Supervise the use of collaborative platforms and databases, maintaining user access controls and ensuring regular updates to reference materials. Conduct and facilitate regular training sessions on IM protocols and digital tools to strengthen staff capacities. Serve as an access and profile manager, ensuring appropriate digital permissions and liaising with ICT teams for timely user support. Maintain strict compliance with ICRC visual identity and information protection standards for sensitive materials such as stamps, seals, and stationery. Provide “second-level” user and technical support to staff, escalating complex IT issues to ICT Specialists or the ICT Manager. Participate in monthly ICT meetings and Power User training sessions to remain updated on organizational digital tools. Manage local ICT assets, including computers, printers, and network storage devices, coordinating maintenance and repair as needed. Oversee ICT-related procurement, manage vendor relationships with local service providers (ISPs, GSM, HP, etc.), and track service performance. Draft and proofread non-confidential correspondence and documentation for management approval. Support communication and coordination with internal and external interlocutors, arranging meetings and handling related logistics. Assist in the planning and organization of donor visits and official missions to the sub-delegation. Candidate Profile Education: University degree in Information Management, Information Technology, or a related discipline. Experience: Minimum of 3 to 5 years of experience in administrative, IM, or IT support roles within an international organization or company. Proven ability to provide Level 1 IT support; relevant certifications are considered an asset. Demonstrated experience working with Microsoft Office Suite, SharePoint, Lotus Notes, and web-based collaboration tools. Languages: Excellent command of English and Hausa is required. Familiarity with Yobe State and knowledge of additional local languages is an advantage. Additional Requirements: Must possess a valid work permit for employment in Nigeria. Strong interpersonal, communication, and organizational skills. Capacity to maintain confidentiality, accuracy, and composure under pressure. What the ICRC Offers A rewarding and multicultural working environment that values diversity and inclusion. Competitive salary and benefits package, including medical insurance and a pension plan. Opportunities for professional growth through in-house training and development programs. Fixed-term, full-time contract with potential for renewal based on performance and operational needs. Eligibility for inclusion in the ICRC global talent pool, with future prospects for assignments in different contexts and humanitarian operations. Application Process Qualified candidates should submit the following documents by 6 November 2025 (16:30 hrs): A detailed CV and cover letter A valid professional license (if applicable) A copy of valid identification Applications must be sent to ABJ_Recruitment_Services@icrc.org, with the subject line: “ABJ202500542 AIMO DAT.”Only applications submitted through the designated Microsoft Form will be considered. The ICRC upholds the principle of equal employment opportunity. Employment decisions are made based on demonstrated competence, without discrimination on the basis of race, religion, gender, nationality, disability, or any other status. Women and persons living with disabilities are strongly encouraged to apply. Please note that the ICRC does not request any form of payment at any stage of the recruitment process. 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