The International Rescue Committee (IRC) seeks an Immigration Administrative Assistant to support its Immigration Team in Spokane, WA. This hybrid, full-time role involves managing client communications, maintaining case records, and performing administrative tasks critical to the delivery of high-quality immigration services. The position reports to the Managing Attorney and works closely with all members of the immigration team. About IRC Founded in 1933 at the call of Albert Einstein, the IRC responds to the world’s most severe humanitarian crises. The organization restores health, safety, education, and economic wellbeing to communities affected by conflict and disaster. Operating in over 40 countries and 29 U.S. cities, IRC provides sustainable solutions that empower individuals and strengthen communities. Employees contribute to meaningful, impact-driven work that restores dignity and hope to millions worldwide. Key Responsibilities Client Support & Scheduling Maintain updated knowledge of IRC case acceptance policies across immigration programs and grants. Schedule appointments for clients with legal assistants, representatives, or attorneys. Follow up with clients through calls or text messages to confirm appointments and provide updates. Communication & Record Management Answer client calls, emails, and texts, resolving common concerns and referring cases requiring legal input to appropriate team members. Log all client communications in the case management system. Open, process, and record mail related to immigration programs, including USCIS and NVC correspondence. Document & Case File Management Create and maintain physical and virtual case files according to standardised protocols. Scan, upload, and prepare complete documents for submissions to USCIS. Ensure strict adherence to confidentiality rules and protocols governing the unauthorized practice of law. Administrative Support Assist with other projects and tasks assigned by the Managing Attorney. Support the smooth functioning of the immigration office and administrative processes. Required Qualifications Language Skills: Fluent in spoken and written English; bilingualism in a major client language is highly preferred. Education & Experience: Experience working in multi-cultural environments; familiarity with immigration legal services is desirable. Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and web-based tools (Google Forms, Box, ETO, databases). Professional Skills: Strong organizational abilities, attention to detail, problem-solving capabilities, and ability to prioritize tasks in a fast-paced, client-facing environment. Teamwork & Independence: Ability to work effectively both independently and as a part of a collaborative team. Work Environment Standard office setting at IRC Spokane. Occasional evening or weekend work as needed. Access to reliable transportation for off-site program activities. Compensation Pay range: $19–$20 per hour, based on factors including labor market, role type, internal equity, and candidate experience. Offers are calibrated according to location, qualifications, and skills. Professional Standards IRC employees adhere to the IRC Way, upholding the organization’s core values: Integrity, Service, Equality, and Accountability. IRC enforces policies on safeguarding, conflict of interest, fiscal integrity, and reporting wrongdoing. Staff are expected to maintain a safe, respectful, and collaborative work environment. Benefits (U.S.-Based Staff) IRC offers a comprehensive benefits package, including: 10 sick days and 10 U.S. holidays. 20–25 paid time off days depending on role and tenure. Medical, dental, and vision coverage. FSA options for healthcare and commuter costs. 403b retirement savings plan with immediately vested matching. Disability and life insurance. Employee Assistance Program for mental health and counseling support. Why Join IRC? Meaningful Work: Contribute to life-changing programs impacting communities worldwide. Global Workplace: Collaborate with colleagues across time zones, benefiting from diverse perspectives and cultural exchange. Innovation & Challenge: Work on complex, real-world problems with data-driven and evidence-based strategies. Community Focus: Engage in a supportive environment prioritizing safety, security, and continuous learning and development. Recruitment Process IRC’s typical recruitment process includes three rounds: Initial conversation with the recruiting team. Interview with hiring managers or business stakeholders. Final assessment of role-specific expertise, often in a panel format.Reference and background checks follow before final offers are extended. Processes may vary depending on role, legal requirements, and location. Equal Opportunity Employer IRC is committed to diversity, equity, and inclusion. Applications are considered without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability, or other legally protected characteristics. VISIT OFFICIAL WEBSITE TO APPLY For more opportunities such as these please follow us on Facebook, Instagram , WhatsApp, Twitter, LinkedIn and Telegram Disclaimer: Global South Opportunities (GSO) is not the hiring company. For any inquiries, please contact the hiring organization directly. Please do not send your applications to GSO, as we are unable to process them. Due to the high volume of emails we receive daily, we may not be able to respond to all inquiries. Thank you for your understanding.