Médecins Sans Frontières (MSF), also known as Doctors Without Borders, is an independent international medical humanitarian organisation that delivers life-saving assistance to people affected by conflict, epidemics, natural disasters, and exclusion from healthcare. Guided by the principles of neutrality, impartiality, and independence, MSF provides care solely based on need, without discrimination. MSF Eastern Africa serves as the regional institutional office, supporting operations through staff recruitment, training, fundraising, communications, and strategic initiatives such as Diversity, Equity and Inclusion (DEI), data protection, and medical operational support. As part of its continued digital transformation, MSF Eastern Africa is recruiting an Application Manager – Single Data Entry (SDE) to support a critical stock management application across the region. Role Overview The Application Manager – Single Data Entry (SDE) is responsible for overseeing the testing, deployment, technical support, and continuous evolution of a stock management application used in warehouse and pharmacy settings. The role ensures that the application remains operationally effective, particularly in low-connectivity environments common to humanitarian contexts. This position is functionally and hierarchically accountable to the Program Manager and plays a key role in ensuring system sustainability, user adoption, and operational readiness across MSF Eastern Africa. Contract and Package The role is offered on an 18-month full-time contract, with the possibility of extension. The position is based at the MSF Eastern Africa Section Office in Nairobi, Kenya, and includes a comprehensive benefits package. Key contractual details include: Annual salary of EUR 27,145 at HQ Grade 8 Annual salary increment of 2%, up to a maximum of 10 years Work-life balance financial benefit ranging from EUR 620 to EUR 1,159 per month Daily flexible working hours and up to two remote working days per week Key Responsibilities The Application Manager – SDE plays a central role in deployment, system support, and product development. Core responsibilities include: Deployment, Support, and Maintenance Providing hands-on technical support during application deployment Troubleshooting connectivity, configuration, and integration issues Supporting end-users to ensure effective application usage Ensuring system stability in low-bandwidth operational environments Operational Readiness and Support Structures Designing and implementing sustainable L1, L2, and L3 support models Developing and maintaining user documentation, FAQs, and training materials Training and mentoring support teams to deliver high-quality assistance Product Development and Testing Contributing to requests for change, bug reports, and user stories Coordinating test scenarios and validation environments Supporting service providers to ensure smooth feature development Stakeholder Engagement Acting as a liaison between project teams, IT focal points, and technical partners Ensuring consistent communication and alignment across stakeholders Required Qualifications and Experience Candidates must demonstrate strong technical expertise combined with experience in international or humanitarian environments. Minimum requirements include: Bachelor’s or Master’s degree in Computer Systems or Information Systems At least 3–5 years of experience in application development and support Experience with mobile application development in hybrid environments (cloud and on-premise) Exposure to international or multi-country operational settings Familiarity with humanitarian supply chain systems is a strong advantage Technical and Behavioral Competencies The ideal candidate will demonstrate a balance of technical proficiency and strong interpersonal skills. Technical Competencies Software testing experience across the full development lifecycle Basic scripting or coding skills for troubleshooting and system support Familiarity with DevOps pipelines and containerisation tools such as Docker Knowledge of cloud hosting platforms, particularly Azure Experience managing Linux-based on-premise servers Strong interface troubleshooting and systems integration skills Behavioral and Professional Competencies Commitment to MSF’s humanitarian values and principles Cross-cultural awareness and adaptability Strong planning, organisation, and quality-orientation skills Initiative, innovation, and problem-solving ability Teamwork, cooperation, and people development skills Security awareness in humanitarian operational contexts What MSF Offers MSF Eastern Africa provides a supportive and mission-driven work environment with strong emphasis on staff wellbeing and professional growth. Benefits include: 25 days of annual leave per year Additional leave entitlements including sick leave, maternity, paternity, and special leave Employer pension contribution of 10% of basic salary International medical and disability insurance Relocation support for non-Kenyan staff School fees support for eligible dependents Access to online learning platforms, training, and peer-to-peer learning Opportunities for international travel, meetings, and workshops Annual home leave tickets for eligible non-Kenyan staff and dependents Application Process Applicants are required to apply directly through the official MSF Eastern Africa recruitment platform. Application requirements include: A Letter of Motivation and Curriculum Vitae Documents must be combined into a single PDF and submitted in English The closing date for applications is 16 February 2026. For technical issues only, applicants may contact recruitment@nairobi.msf.org. Applications sent to this email address will not be considered. MSF is an equal opportunity employer and does not charge any recruitment or application fees. All personal data submitted is handled confidentially and used solely for recruitment purposes. Why This Role Matters This position offers an opportunity to contribute technical expertise to humanitarian operations that directly support access to essential medical supplies. The Application Manager – SDE plays a vital role in strengthening digital systems that underpin effective, timely, and accountable humanitarian response across Eastern Africa. VISIT OFFICIAL WEBSITE TO APPLY For more opportunities such as these please follow us on Facebook, Instagram , WhatsApp, Twitter, LinkedIn and Telegram Disclaimer: Global South Opportunities (GSO) is not the seeking organization. For any inquiries, please contact the official organization directly. Please do not send your applications to GSO, as we are unable to process them. 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