Mercy Corps is seeking a strategic and performance-driven leader to serve as Director of Acquisition and Growth. This full-time, exempt position is U.S.-based with a flexible home office arrangement and offers a starting salary range of $90,000 to $120,000 annually, commensurate with experience. Applications, including a CV and cover letter, must be submitted by February 26. This role is central to Mercy Corps’ long-term growth strategy, leading the expansion and sustainability of its mass market donor acquisition program across digital and offline channels. About Mercy Corps Mercy Corps is a leading global humanitarian organization operating in more than 40 countries. Driven by the belief that a better world is possible, the organization partners with communities to implement bold solutions that help people overcome adversity and build resilient futures. Its Philanthropic Growth & Engagement (PG&E) department supports strategic goals by raising flexible funding, strengthening influence, and building donor engagement. The team includes fundraising professionals, digital specialists, marketers, media strategists, analysts, and creative leaders unified by a shared commitment to humanitarian impact. Position Overview The Director of Acquisition and Growth is responsible for building and scaling Mercy Corps’ mass market donor acquisition strategy across the U.S. market. The position addresses a core organizational priority: Replacing and expanding the donor file Increasing acquisition investment Improving donor quality and long-term value Transitioning toward a majority monthly donor base over the next 5–10 years Reporting to the Senior Director of Mass Market Fundraising, this leader oversees strategy, financial management, forecasting, and performance for all acquisition initiatives. Core Responsibilities Acquisition Strategy & Growth Leadership The Director will: Lead acquisition across online and offline channels, including: Digital acquisition Direct mail Performance marketing Emerging channels such as face-to-face fundraising Design and scale a monthly donor acquisition program focused on sustainable value, not short-term volume Diversify acquisition channels to reduce risk and expand reach Align acquisition and retention strategies in partnership with the Director of Retention & Loyalty Translate organizational growth goals into measurable acquisition plans Digital acquisition is expected to be a primary growth driver, integrated with offline strategies for a comprehensive portfolio approach. Performance, Analytics & Financial Management Serving as the business lead for acquisition investments, the Director will: Manage expense and revenue budgets, including forecasting and reforecasting Lead data-driven investment decisions based on: Cost to acquire First-year value Long-term return on investment Lifetime value metrics Establish performance frameworks prioritizing donor quality and retention outcomes Partner with analytics, operations, and agency teams to enhance segmentation and targeting Use testing and data insights to continuously optimize acquisition performance Cross-Functional Leadership The role requires strong collaboration across departments. Key partnerships include: Brand Marketing for website funnel optimization and digital experience Communications and Development Operations Analytics teams and external agencies The Director will represent Mass Market Fundraising in strategic growth and awareness discussions while ensuring accountability among vendors and partners. Team & Function Building As Mercy Corps scales its acquisition efforts, this role will: Architect the future acquisition function Identify when additional staffing is required Hire and manage acquisition-focused team members Foster a culture of performance, accountability, and innovation Although the position currently has no direct supervisory responsibilities, it is expected to evolve as investment and complexity increase. Qualifications & Experience Candidates must demonstrate: Bachelor’s degree (or equivalent) with 6+ years of mass market fundraising experience Proven leadership in donor acquisition at scale Deep expertise in digital acquisition and performance marketing Experience managing multi-channel programs Success in building and scaling monthly donor programs Strong financial acumen and budget oversight experience Familiarity with evolving marketing technology and data environments Cross-functional collaboration skills Commitment to humanitarian, mission-driven work Prior people management experience Work Environment & Travel This position may be remote or hybrid from Mercy Corps headquarters in Portland, Oregon or Washington, D.C. Travel up to 25% may be required for donor meetings, conferences, and team workshops. Mercy Corps supports continuous development, encouraging staff to dedicate 5% of their time to learning activities that foster professional growth. Safeguarding & Ethics Mercy Corps maintains strict safeguarding standards and zero tolerance for misconduct. Team members are required to: Complete mandatory Code of Conduct training Respect local laws and customs Uphold dignity and well-being of all stakeholders Engage transparently through reporting mechanisms All U.S.-based employees undergo screening following recruitment. Applicants should not disclose prior convictions during the application process. Equal Opportunity Commitment Mercy Corps is an equal opportunity employer committed to diversity, equity, and inclusion. Employment decisions are made without regard to race, gender, religion, national origin, disability, veteran status, or other legally protected characteristics. Application Details Location: U.S. – Flexible home base Status: Full-Time, Regular, Exempt Salary: $90,000–$120,000 annually Deadline: February 26 Qualified professionals seeking to lead high-impact fundraising growth within a global humanitarian organization are encouraged to apply. VISIT OFFICIAL WEBSITE TO APPLY For more opportunities such as these please follow us on Facebook, Instagram , WhatsApp, Twitter, LinkedIn and Telegram Disclaimer: Global South Opportunities (GSO) is not the organization offering the vacant post. For any inquiries, please contact the official organization directly. Please do not send your applications to GSO, as we are unable to process them. Due to the high volume of emails, we receive daily, we may not be able to respond to all inquiries. Thank you for your understanding.