Contract Type: Fixed-term, 12 monthsGrade: 3Hours: 37.5 hours per week (flexible working considered outside deployments)Salary: GBP 44,542 per annumLocation: Truro, Cornwall or Remote (UK-based only)Travel Requirement: Up to 50% of time, including overseas deployments About ShelterBox ShelterBox is a global humanitarian organisation working toward a world where no family is left without shelter after disaster. Through rapid emergency response and long-term recovery programmes, ShelterBox supports communities affected by conflict, climate-related disasters, and natural hazards. Its work is delivered through strong partnerships and a dedicated global team committed to dignity, accountability, and impact. ShelterBox is currently in a period of strategic growth, responding to increasing humanitarian needs worldwide. The organisation offers a collaborative, people-centred working environment where staff play a vital role in shaping effective, life-changing humanitarian responses. Role Purpose The Emergency Coordinator is a key member of ShelterBox’s Emergency Team, supporting the organisation’s Programme Delivery structure across multiple regions, including MENA/Asia, East and Southern Africa, West Africa, Latin America and the Caribbean, and the Philippines. Each Emergency Coordinator is assigned to a specific region but remains globally deployable, responding to sudden-onset or rapidly escalating crises as required. The role focuses on assessing emergency shelter needs, establishing humanitarian responses, and managing projects at speed and scale in partnership with local and international actors. Emergency Coordinators are often the most senior ShelterBox representatives on the ground during emergency responses and are responsible for leading multidisciplinary teams, including response team volunteers. When not deployed, the role supports preparedness planning, regional project delivery, and organisational emergency response improvements from the UK or remotely. Key Responsibilities Emergency Response and Programme Delivery Establish, design, and manage emergency shelter response projects in line with ShelterBox strategies, policies, and humanitarian standards. Deploy to disaster-affected areas at short notice, acting as Project Lead where required. Assess shelter needs and coordinate timely, safe, and high-impact humanitarian responses. Lead and mentor deployed teams, including staff and volunteers, in complex and austere environments. Provide 24/7 emergency response coverage as part of a duty roster. Preparedness and Strategic Support Support emergency preparedness planning and implementation during non-response periods. Contribute to the development of emergency response tools, systems, and processes. Work closely with the Head of Emergency Preparedness and Response to strengthen organisational emergency readiness. Support technical emergency improvement initiatives aligned with ShelterBox’s strategic objectives. Coordination, Partnerships, and Representation Build and sustain effective partnerships with local and international humanitarian organisations. Coordinate closely with regional teams and support functions including Finance, MEAL, Safety and Security, Shelter Technical, and Supply Chain. Represent ShelterBox with external stakeholders, humanitarian coordination mechanisms, and partners. Contribute to fundraising and communications efforts, including media engagement when required. Risk Management, Safeguarding, and Accountability Prioritise safety and security of teams by working closely with Travel Security Management. Apply strong risk management practices in volatile and rapidly evolving contexts. Ensure all activities adhere to ‘do no harm’ principles and safeguarding standards. Promote accountability to affected populations and uphold protection against sexual exploitation, abuse, and harassment. Maintain high ethical and professional standards in line with ShelterBox values. Financial and Performance Management Manage project budgets effectively, working with Programme Funding and Finance teams. Monitor expenditure and ensure financial accountability across emergency responses. Provide regular updates on project progress, impact, and risks to internal leadership. Prepare and deliver written and verbal reports for internal and external audiences. Candidate Profile ShelterBox is seeking a delivery-focused, proactive humanitarian professional with experience working in emergency settings. The ideal candidate demonstrates strong leadership, project management, and partnership-building skills, and is comfortable balancing frequent deployments with remote programme management. Candidates should bring: Experience in humanitarian emergency response and project management. Strong organisational, coordination, and decision-making skills. Proven ability to operate in fast-paced, high-pressure environments. Confidence leading diverse teams and representing an organisation externally. Commitment to safeguarding, accountability, and humanitarian principles. Flexibility and willingness to deploy for extended periods when required. Employment Conditions One-year fixed-term contract, subject to organisational requirements. Deployment may occur within 72 hours’ notice and last between 7 days and 3 months. Successful candidates must be willing and able to undertake a valid DBS check. ShelterBox is an equal opportunity employer and is committed to diversity, inclusion, and safeguarding across all aspects of its work. 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