The World Food Programme (WFP), a leading global humanitarian organization focused on combating hunger and supporting emergency response operations worldwide, has announced a new vacancy for a Business Support Assistant (GDS & Ticketing Specialist) based in New Delhi, India. This role is part of WFP’s Global Headquarters (GHQ) Travel Hub, which streamlines international travel operations and ensures efficient, policy-compliant travel services across the organization’s global offices. Strengthening Global Humanitarian Operations Through Travel Support The position plays a critical operational role within the World Food Programme by supporting end-to-end airline ticketing and travel coordination services. As part of a global logistics and humanitarian support system, the role ensures that staff deployed across emergency and development operations can travel efficiently and in compliance with organizational policies. Key responsibilities include: Processing air travel requests using Global Distribution Systems (GDS) Identifying and recommending cost-effective flight options Managing e-ticket issuance and travel documentation Supporting travel disruptions and re-bookings Ensuring compliance with WFP travel policies and financial rules About the World Food Programme The World Food Programme is the world’s largest humanitarian organization, dedicated to: Saving lives during emergencies Providing food assistance in crisis-affected regions Supporting recovery from conflict and disasters Building long-term food security and resilience The organization operates in more than 120 countries, ensuring humanitarian assistance reaches vulnerable populations, especially women and children. Job Overview and Key Details The Business Support Assistant (GDS & Ticketing Specialist) position includes the following key specifications: Duty Station: New Delhi, India Contract Type: Service Contract Duration: 1 Year (Renewable) Application Deadline: 8 June 2026 Job Function: Travel and Ticketing Operations The role is open to Indian nationals and requires strong technical expertise in airline reservation systems and travel management processes. Core Responsibilities of the Role The selected candidate will support the GHQ Travel Hub in managing global travel logistics. Travel and Ticketing Operations Key tasks include: Handling flight bookings using Global Distribution Systems (GDS) Searching and recommending optimal flight routes and fares Ensuring compliance with travel policies and cost-efficiency guidelines Issuing electronic tickets through WFP’s automated systems Coordinating directly with travelers and internal teams Compliance and Quality Control The role requires strict adherence to operational standards, including: Ensuring compliance with internal travel and financial policies Applying cost-containment strategies and fare optimization Verifying accuracy of ticketing information Maintaining audit-ready travel records Client and Stakeholder Support The assistant will also: Serve as a primary contact for travel-related inquiries Coordinate with travel agencies and internal stakeholders Support travelers during disruptions or itinerary changes Maintain clear and professional communication at all times Required Qualifications and Experience Candidates applying for the role must meet the following requirements: Education Completion of secondary education (minimum requirement) A diploma or degree in: Travel and Tourism Business Administration Or related fields (desirable) Professional Experience Applicants should have: At least 4 years of experience in airline reservations or ticketing Experience with Travel Management Companies (TMCs) is an advantage Familiarity with international travel systems or UN travel rules is desirable Key Skills and Competencies The ideal candidate should demonstrate strong operational and technical capabilities, including: Expertise in GDS airline reservation systems High attention to detail and accuracy Strong organizational and multitasking skills Ability to work under pressure and meet deadlines Customer-oriented communication skills Knowledge of airline fare rules and ticketing procedures Expected Outcomes of the Role The position contributes directly to improving WFP’s operational efficiency by ensuring: Fast and accurate travel processing High compliance with organizational travel policies Reduced turnaround time for ticket issuance Reliable travel support for global staff deployments Improved satisfaction among travelers and internal stakeholders Working for the World Food Programme The World Food Programme offers a dynamic and inclusive work environment built on core values of: Integrity Humanity Collaboration Commitment Inclusion As a Nobel Peace Prize laureate organization, WFP provides employees with opportunities for professional development, international exposure, and meaningful humanitarian impact. Commitment to Diversity and Inclusion WFP strongly encourages applications from: Women Persons with disabilities Candidates from diverse cultural and social backgrounds The organization maintains a zero-tolerance policy toward discrimination, harassment, and misconduct, ensuring a safe and inclusive workplace for all employees. Application Process Interested candidates must apply through the official WFP careers portal. Applicants are advised to submit: Updated CV Cover letter Only shortlisted candidates will be contacted for further stages of the recruitment process. Final Thoughts The Business Support Assistant (GDS & Ticketing Specialist) role at the World Food Programme presents an important opportunity for experienced travel and ticketing professionals to contribute to global humanitarian operations. By ensuring efficient travel coordination for emergency and development staff, the position plays a vital behind-the-scenes role in supporting WFP’s mission to achieve zero hunger worldwide. VISIT OFFICIAL WEBSITE TO APPLY For more opportunities such as these please follow us on Facebook, Instagram, WhatsApp, Twitter, LinkedIn and WPChannel Disclaimer: Global South Opportunities (GSO) is not the organization offering this opportunity. For any inquiries, please contact the official organization directly. Please do not send your applications & CVs to GSO, as we are unable to process them. Due to the high volume of emails, we receive daily, we may not be able to respond to all inquiries. Thank you for your understanding.